Terms & Conditions

The following Terms & Conditions relate to our website, our shops and any events we attend. They are effective immediately. Spotty Dog Farm Shop may revise our Terms & Conditions at any time. You should check these Terms & Conditions from time to time. Using this website will constitute your acceptance of these Terms & Conditions, including any recent changes, whether or not you choose to review those changes. Your statutory customer rights are not affected.

Using our Website

You use the Spotty Dog Farm Shop website at your sole risk. You are personally responsible for your use of this website and for all your communication and activity on our website. You are not permitted to copy or distribute any part (including images) of our website without our consent.

Privacy

This privacy policy sets out how Spotty Dog Farm Shop uses and protects any information that you give us when you use this website.

Spotty Dog Farm Shop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

Spotty Dog Farm Shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We never share our customer data with third parties unless we are required to do so by law.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at or Spotty Dog Farm Shop, Lower Farm, Devizes Road, Rowde, Wiltshire, SN10 2LX

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Spotty Dog Farm Shop, Lower Farm, Devizes Road, Rowde, Wiltshire, SN10 2LX .  If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the same address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Prices

We make every effort to ensure that the information on our website is correct. However in the unlikely event that we do make a mistake on a price, we reserve the right not to sell that item to you at the incorrect price. We will let you know we have made a mistake and give you a choice as to whether you still wish to purchase the item at the correct price or receive a full refund for the amount paid.

Please also note that prices on the website may not always be the same as the prices offered in our shops or at events we attend. We reserve the right to vary our prices and offer promotional pricing.  However we will always make sure that the prices/offers are always clear however you choose to shop with us.

Our prices include VAT where applicable. If you require a VAT receipt for your online purchases email .

Product Range

Our product range is extensive. Not all products are available through both our website and our shops.  Offers available in our shops may not be available online and vice versa.

Sizes

All sizes provided are for guidance only and are approximate. Please don’t hesitate to ask if you have any queries about sizing on any product.

Promotions & Incentives

Promotions are subject to availability. We reserve the right to change or end our promotions at any time.

Trademark

Spotty Dog is a registered trademark.

Payments

Our Shops

We take payment by cash and card payment. We do not accept cheques.

Spotty Dog Farm Shop at Farmers/Artisan Markets & Events

Subject to connection availability we can take card payments (including Contactless up to £30) as well as cash.

Spotty Dog Farm Shop Online

Payments can be made by debit/credit card through our secure Stripe payment system.

General

All prices and sales transactions are displayed and will be conducted in GBP.

We are VAT Registered and our VAT Registration Number is: 255 4598 72

Copyright & Images

No part of this website may be reproduced without our written consent. All images belong to Spotty Dog Farm Shop and/or we have gained permission to use them.

Our Registered Office

PinkBox Boutique Ltd T/A Spotty Dog Farm Shop, Lower Farm, Devizes Road, Rowde, Wiltshire, SN10 2LX

Company Registration Number: 08635576

2020 © Spotty Dog Farm Shop

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