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PROUD OF THE PEOPLE WE WORK WITH

Data Privacy

The Data Protection and Privacy Policy adopted by Spotty Dog Farm Shop serves as emphasis of our commitment to respect the personally identifiable information entrusted to us by customers, prospective customers, suppliers and associates. This policy directs how Spotty Dog Farm Shop will collect, store and use information pertaining to businesses, organisations and individuals. The policy will be regularly reviewed to ensure it remains current and aligned with existing standards and the requirements of our customers, prospective customers, suppliers and associates.

What we hold – Personally Identifiable Information (PII)

Personally identifiable information (PII) is classed as any information which can be used to identify an individual and can include (but is not limited to) name, postal address, social security number, email address. For the purposes of communicating with you,  our customers, in connection with the goods and services we have been contracted for or which you have enquired about; Spotty Dog Farm Shop may require to hold the following personally identifiable information:

Name, email address, contact phone number(s), postal address

What we hold – Sensitive Personally Identifiable Information (Sensitive PII)

Sensitive PII is classed as any information which is not readily available and which could harm an individual if it were to be made available. This information can include (but is not limited to) Tax and NI numbers, bank details, social security numbers. For the purposes of communicating with you, our customers, in connection with the goods and services we have been contracted for or which you have enquired about; Spotty Dog Farm Shop may require to hold the following sensitive personally identifiable information:

Home phone number, bank details, birthday, home address, email address

How we collect your data

The personally identifiable information held by us will have been gathered as information already in the public domain and classed as ‘open source’ or provided by you as the result of an enquiry either through the Spotty Dog Farm Shop website; directly by email, social media message or phone or by you having provided your details, in our Farm Shop, at a market or event, networking event or chance meeting.

Sharing your PII

Spotty Dog Farm Shop may occasionally come across other services which may be of interest to you for current or future events; however we will never pass your details to any third party but instead will pass details of those services which are already in the public domain direct to you the customer.

Security of your data

All data obtained by Spotty Dog Farm Shop is solely for the purpose of your specified purchase or enquiry. Your data will not be sold in any form to any third party including mailing lists. Spotty Dog Farm Shop will maintain due diligence in security measures to protect your data and maintain its integrity whilst stored by us.

Right of removal

At any time, you have the right to request removal of your data from our records. If making a request for your data to be removed, you should do so by email stating which piece(s) of data you wish to be removed (you do not have to say why). You should accept that if this is the only data we hold and therefore the only method of contacting you in relation to your purchase or enquiry, removal of the data (if there is no substitute) may make your purchase or enquiry untenable and could result in a cancellation in accordance with the terms and conditions of Spotty Dog Farm Shop.

Spotty Dog Farm Shop Data

For the attention and information of all customers, prospective customers, suppliers and associates. Only the following data relating to Spotty Dog Farm Shop may be used to contact us or can be supplied to third parties for the mutual benefit of Spotty Dog Farm Shop and the aforementioned third party:

Name, phone numbers, email address, website URL

Got a Question?

If you have a question relating to how Spotty Dog Farm Shop collects, stores or uses your PII or Sensitive PII then please do contact us at

Cookies policy

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

  1. authentication – we use cookies to identify you when you visit our website and as you navigate our website;
  2. status – we use cookies to help us to determine if you are logged into our website;
  3. shopping cart – we use cookies to maintain the state of your shopping cart as you navigate our website;
  4. security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
  5. analysis – we use cookies to help us to analyse the use and performance of our website and services; and
  6. cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

We’ve also enabled Demographics and Interests reports (a feature within Google Analytics), which provides us with anonymised information about visitors using the site.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

  • https://support.google.com/chrome/answer/95647?hl=en (Chrome);
  • https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
  • http://www.opera.com/help/tutorials/security/cookies/ (Opera);
  • https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
  • https://support.apple.com/kb/PH21411 (Safari); and
  • https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you may not be able to use all the features on our website.

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